16 Mar

Telemental Health Appointments only starting March 17 2020

I’m reaching out in light of the recent progression of the Coronavirus, to share how I plan to continue working with you while also protecting our health and that of the people around us. There is no right or wrong way to feel about the spread of the virus. I have met people who keep their lives going as usual, visiting friends and restaurants. I have met others who prefer to stay at home as much as possible and limit contact with friends and family.

For me personally, I like to walk on the side of caution. Using the social distancing protocol as a guideline, I will start offering telehealth sessions from Tuesday March 17th 2020 until March 31st 2020. This will be a temporary safety precaution and I will be keeping you updated on any in-office changes in the near future.

Why did you decide to opt for telehealth appointments only for a while? Even if I am as careful as I choose to be, washing my hands for 20 seconds, using hand sanitizer after touching objects, not touching my face, not shaking hands and keeping a safe distance of at least 3 feet between my self and the next person, I can still be a carrier of the virus. And even if I don’t become sick, I can still pass it on to an elderly or someone with chronic immune disorders.

What does a telehealth appointment session look like? We will be using a secure online platform called VSee, very similar to Skype. Along with this email, I have sent you an attachment called “Telehealth Therapy Agreement Form” which I ask you to read through, sign and send back to me.
You can use VSee from your computer or from your phone. The first time chatting over the internet might be a little funny, especially since we will both have a small video window with our own faces staring back at us. I would suggest using a post-it note and stick it over this window. Nothing more distracting than seeing myself speak and judging my own bad hair day.

What if I need to cancel my appointment? No problem at all. As with our usual in-office sessions, I ask you to give me at least a 24hr notice, as I do reserve this time for us to speak and work together. If you cancel our session within this 24hr window, you will not be charged a cancellation fee.

When can we start our regular in-office sessions? I will be keeping you updated on any changes I make regarding regular appointments. I will be emailing you with regular updates, sending out more newsletters with tips on how to manage Covid-10 related stress and anxiety.

When can I book in a session? I will be making my schedule more flexible than usual. As you know, most of my availability is during the day, with limited availability in the mornings and evenings. In the context of current events, I will be opening more morning and evening hours and possibly weekends to accommodate your needs and mine.

Feel free to reach out if you have any questions

Stay safe and healthy.

Marleen Filimon, RP